Refund policy

Refund - Exchange Policy 

Read all descriptions carefully BEFORE purchasing.

We only accept returns in exchange for store credit.  

With the volume of service we provide once an order is placed it can not be cancelled NO EXCEPTIONS. 

ITEMS INELIGIBLE FOR REFUND OR EXCHANGE:

-ITEMS PURCHASED DURING/ON SALE

-ITEMS PURCHASED WITH A CODE 

-ITEMS PURCHASED WITH A GIFT CARD 

-INTIMATE ITEMS LIKE UNDERGARMENTS,LEGGINGS,BODYSUITS, SWIM, AND SHAPEWEAR. NO EXCEPTIONS.

PLEASE UTILIZE THE RETURN CENTER BEFORE SENDING BACK YOUR PURCHASE OR THE ITEMS WILL BE SENT BACK TO YOU.

RETURN REQUEST MUST BE MADE WITHIN 7 DAYS OF DELIVERY  VIA http://silhouettestylez.returnscenter.com

ANY SIGNS OF WEAR (ANYTHING OTHER THAN TRYING ON THE PRODUCT) OR DAMAGE THAT IS NOT AT FAULT OF SILHOUETTE WILL LEAD TO THE EXCHANGE OR RETURN REQUEST BEING VOIDED AND WILL BE SENT BACK TO YOU.

RETURN INQUIRIES MUST BE MADE VIA:

http://silhouettestylez.returnscenter.com

Please allow 24-72 hours for a response. 

ALL SHIPPING FEES are paid by customer unless we are at fault 

(Damaged/Defective Items)