Shipping policy
SHIPPING
Majority of orders are PROCESSED 1-5 business days after purchase. Shipping times may extend which you will be notified by email. Orders are not shipped on weekends or holidays.
US Shipping delivers in 1-6 business days once package has shipped.
Int Shipping delivers in 5-14 business days once package has shipped.
When you complete a purchase through silhouettestylez.com you acknowledge and accept our delivery and shipping terms/policy. Customs fees are to be paid for by the customer. By purchasing from our site you acknowledge you are responsible for custom fees. In the rare event your package has been lost or stolen please call your local post office at 1800-ASK-USPS . We are not responsible for lost or stolen packages.
Incomplete Address Returns
Orders returned to due Incomplete/incorrect address or unpaid customs fees are issued a store gift card with a 15% restock fee. Gift card is sent electronically via email.
WE RESERVE THE RIGHT TO VERIFY ANY ORDERS.
ITEMS CAN ONLY BE SHIPPED TO THE VERIFIED BILLING ADDRESS. TO SHIP TO A DIFFERENT ADDRESS EMAIL INFO@SILHOUETTESTYLEZ.COM WITH WRITTEN AUTHORIZATION AND INCLUDE A VALID PHOTO ID MATCHING THE VERIFIED BILLING ADDRESS. IF YOU CANNOT VERIFY THIS INFO, YOUR ORDER WILL BE CANCELED.
If you have any further questions about your order please email us at
Info@silhouettestylez.com